Change url bandhub

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jos

26 Jan, 2012 05:35 PM via web

Hi,

I'v changed a bandname in a Bandhub. But the Bandhub URL won't change to the band name.
Band name is Ze Mannschaft but the URL stays like Skipintroband.bandcentral.com
How to change that?

Regards.

Jos.

  1. Support Staff 2 Posted by BandCentral HQ on 26 Jan, 2012 05:43 PM

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    Hi, Please try logging out, closing down your browser and logging back in.

    thanks,

  2. 3 Posted by Jos on 26 Jan, 2012 06:10 PM

    Jos's Avatar

    I've tried, no luck.
    Still got this URL http://skipintroband.bandcentral.com/dashboard

  3. Support Staff 4 Posted by BandCentral HQ on 26 Jan, 2012 06:14 PM

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    Ok we'll look into it for you.

  4. 5 Posted by Jos on 26 Jan, 2012 06:16 PM

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    Thanks guys

  5. 6 Posted by Jos on 02 Feb, 2012 10:03 AM

    Jos's Avatar

    Any luck yet? Found the problem?

  6. Support Staff 7 Posted by BandCentral HQ on 02 Feb, 2012 10:07 AM

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    Hi there,

    Sorry for the delay on this. I've just looked into it and it seems there is already a band using the domain "zemannschaft", created by Rob Van Der Veeken. Are you associated with this band or person?

    Thanks

  7. 8 Posted by Jos on 02 Feb, 2012 10:20 AM

    Jos's Avatar

    Yes,
    That's my collegue from our bookings agency. Didn't know he already made a Hub for it. Weird though, because it doesn't appear in the Switch Artist dropdown. Should I ask him for info or is it easy to fix to just activate it? The Hub wich I was talking about can be deleted in that case.

    Regards.

  8. Support Staff 9 Posted by BandCentral HQ on 02 Feb, 2012 10:26 AM

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    I can see that he created the band on the 4th of October last year. Yes, ask him to invite you into the band and you should be able to switch to it.

    Thanks

  9. 10 Posted by jos on 02 Feb, 2012 11:05 AM

    jos's Avatar

    Still no luck.
    It's right that my collegue made a hub. He invited me to join just a few minutes ago. But the link won't work. I'm not able to join the Hub he made.

    Rob Van Der Veeken has invited you to join the 'Ze Mannschaft' BandHub.

    You already have a BandCentral user account, so simply accept this invitation:

    http://www.bandcentral.com/join-the-band/vPblA5cBPaehT116_j12

    Log in as normal then 'switch' to the new BandHub from the top right menu.

  10. Support Staff 11 Posted by BandCentral HQ on 02 Feb, 2012 11:34 AM

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    It looks like you're a member of that hub now. When you log in can you not switch to it?

  11. 12 Posted by jos on 02 Feb, 2012 12:42 PM

    jos's Avatar

    Yeah!
    It's working. Thanks alot!
    But is it possible to delete the old/wrong/other bandhub?

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